Wondering how to manage your payment activities, check transaction status and query transactions? Below is a quick run through of how:
Tap on transactions by the left side of your portal.
Input the payment RRR or your email in the search bar- this will pop the transaction history of the applicant
You can query that transaction by checking the transaction status using the three dotted action button to view details of the transaction
Note: You can filter by status or platform to narrow down your report.
This feature enables you to export/download transaction report. To export,
Tap on export on the right side if the portal
Select the application type, status, transaction start and end date
Tap generate and download.
see image below:
There you go! your data is ready.
Query multiple transactions
Tap query multiple transactions
Select the timeframe you want to query