Hello!

To reset a user’s password on SAFAPPLY, please do follow the steps below.

Step 1

Go to the SAFAPPLY admin login page.

Step 2

Type in the username and password in the required fields and click on Login.

Step 3

After logging in, click on “Manage Users” on the menu bar.

Step 4

Click on the “ellipsis icon” in the “Action” column of the user you wish to activate or deactivate.

Step 5

There would be a dropdown, where you should click on “Reset Password”.

Step 6

There would be an “Reset Password” pop-up page. Now you can confirm your action by clicking on the “Next” button.

Step 7

Here, you are to select how you would like to reset this user’s password; either by creating a password for the user or by sending a reset link to the user’s email.

To create a password for the user, type in the password in the required field (a) and click on the “Reset Password” button ().

To send a reset link to the user’s email, select the "Reset link" option and then click on the “Send Reset Email” button.

You have successfully reset the user’s password.