Hello!
To reset a user’s password on SAFAPPLY, please do follow the steps below.
Step 1
Go to the SAFAPPLY admin login page.
Step 2
Type in the username and password in the required fields and click on Login.
Step 3
After logging in, click on “Manage Users” on the menu bar.
Step 4
Click on the “ellipsis icon” in the “Action” column of the user you wish to activate or deactivate.
Step 5
There would be a dropdown, where you should click on “Reset Password”.
Step 6
There would be an “Reset Password” pop-up page. Now you can confirm your action by clicking on the “Next” button.
Step 7
Here, you are to select how you would like to reset this user’s password; either by creating a password for the user or by sending a reset link to the user’s email.
To create a password for the user, type in the password in the required field (a) and click on the “Reset Password” button ().
To send a reset link to the user’s email, select the "Reset link" option and then click on the “Send Reset Email” button.
You have successfully reset the user’s password.